Serving Our Families

  • Visit a Technology and Family Resource Hub

    On December 1, 2020, the District opened Technology and Family Resources Hubs in schools across the District. These Hubs have closed for the 2021-22 school year, but will reopen for Summer School support July 12 - August 5. Please review the information below for a modified list of locations and schedules.

    The Hubs provide direct resources to families and include device and general online learning support, Connected Futures exchanges and loaner laptop deployment.  To receive support for your Connected Futures device or to receive a District loaner device, you may visit a District Hub during the above posted hours of operation. 

    You may also receive technical support on a Connected Futures device by texting "HELP4CF" to (562) 372-6925 or by completing the online form at help4cf.org.  Be sure to review Human IT's Frequently Asked Questions page for guidance on hardware and software issues.  

    Locations

    Monday

    Tuesday

    Wednesday

    Thursday

    Eastside

     

     

     

     

    East English Village

    9 a.m. – 4 p.m.

    		 9 a.m. – 4 p.m. 9 a.m. – 4 p.m. 9 a.m. – 4 p.m.

    Northwest

     

     

     

     

    Renaissance High School

    9 a.m. – 4 p.m.

     9 a.m. – 4 p.m.

    9 a.m. – 4 p.m.

     9 a.m. – 4 p.m.

    Southwest

     

     

     

     

    Munger Elementary-Middle

    9 a.m. – 4 p.m.

     9 a.m. – 4 p.m.

     9 a.m. – 4 p.m.

     9 a.m. – 4 p.m.

    Note: Connected Futures devices were provided as household resources and are owned by families.  If you have damaged your Connected Futures device by cracking the screen or bending the connectors on your keyboard and you need it repaired, Human IT will work to coordinate low-cost repair options on cracked screens and damaged keyboards.  Cracked screen repair is available for $50 and keyboard repair is available for $40.  The District may provide loaner devices to families who have inoperable devices.

    The District provided LTE data for each Connected Futures device, but these services will expire.  If you are interested in establishing continued internet connectivity in your home or would like to improve your virtual learning experience by connecting to broadband internet service, text "Internet4CF" to (562) 372-6925 or complete the online form at internet4cf.org.

    The District has completed its third phase of device deployment. If you are in need of a device to connect to virtual learning, you may visit one of our Technology and Family Resource Hubs during hours of operation.

  • Our Commitment 

    "My children received two devices through Connected Futures, and when my daughter's laptop had an issue, I took it to a hub to be serviced. I thought I was going to get the laptop fixed, and they ended up giving me a replacement laptop. It took about 20 minutes. They scanned her computer, and I was done. These quick responses and solutions are important for families who are busy and facing all types of challenges right now."

    Herman Ramos, Detroit Public Schools Community District Parent

     

     

    "I am so grateful for Connected Futures. Over 95% of Burns staff volunteered to support device deployment, and the staff who were unable to participate with deployment called our families to make sure that they knew when and where to pick up their devices. I am proud to say that Burns deployed devices to 100% of our students within two days."

    Cynthia Clayton, Burns Elementary-Middle School Principal