How to Change or Reset Your Password

  • Method 1

    1. Visit https://selfservice.detroitk12.org
    2. Login using your current username and password.
    3. Enter your old password, which you wish to change.  Then, enter your new password, and confirm it, by entering it again.  
    • Passwords must be at least 8 characters in length
    • Passwords must contain characters from at least three of the following four categories: 
      • English uppercase alphabet characters (A~Z)
      • English lowercase alphabet characters (a~z)
      • Base 10 digits (0~9)
      • Non-alphanumeric characters (for example, !$#,%)

    If you are locked out of your account and have set your security questions, you can also unlock your account using this method. Select the Unlock Account option on the Self-Service login page. 

    Method 2

    1. Select the Ctrl, Alt, and Delete keys simultaneously on your keyboard. 
    2. A screen will appear with the option to "Change your Password."  Select that option. 
    3. A new screen will appear. Enter your old password, which you wish to change.  Then, enter your new password, and confirm it, by entering it again.  
    • Passwords must be at least 8 characters in length
    • Passwords must contain characters from at least three of the following four categories: 
      • English uppercase alphabet characters (A~Z)
      • English lowercase alphabet characters (a~z)
      • Base 10 digits (0~9)
      • Non-alphanumeric characters (for example, !$#,%)

    4. Click the arrow to submit.

    Visual Instructions 

     
    Select the Ctrl, Alt, and Delete keys simultaneously on your keyboard. 
     
     
     A screen will appear with the option to "Change a password."
     
     
    A new screen will appear. Enter your old password, which you wish to change.
    Then, enter your new password, and confirm it, by entering it again.
    Click the arrow to submit.