• Managing Your Account

     

    Whose name should be on the Submittable account?

    The application should be submitted using the student’s name. Ideally, the parent’s email address should be used, or any other email address that is easily accessible by the parent.

    How do I log into my Submittable account?

    To sign in with an existing account:

    1. Start on this page.
    2. Enter your email address and password
    3. Click on Submissions in the upper left-hand corner of the screen

    If you do not remember your password, click the “forgot?” button.

    How can I communicate with the Office of Enrollment regarding my application?

    Use the message feature to contact the Office of Enrollment regarding your application. Please note that you can only contact the Office of Enrollment using this feature after the application has been submitted. If you have not yet submitted your application, please email application.schools@detroitk12.org.

    I cannot find my submission in my account. Where did they go?

    If you are unable to find your submission, you may have more than one Submittable account.

    How do I check the status of my application?

    You can check the status of your submissions by signing in to your Submittable account.

    1. Click on the colored circle with your initials at the top right of the page.
    2. Select Submissions.
    3. Under the tab All Submission, you will see the status of your application

    I have already submitted my application but need to make a change. How do I do that?

    1. Go to your Submissions list and locate your submission (application).
    2. Click the name of the submission to open it up
    3. You will see an Edit link in the upper-right corner of the Details page (between “Download” and “Withdraw”)
    4. Click the Edit link to submit your request to edit your application.

     

    I had some problems with my application. Can I just start a new one?

    No. You may make changes to your application before submitting it. You may save drafts and return to it anytime before the deadline. If a student submits multiple applications, the first one will be accepted.

    How do I save my application so I can return to it later?

    You may save and come back to your application submission at any time by scrolling to the bottom and clicking "Save Draft." You can access it and resume editing by clicking on "Submissions", "Saved Drafts" and then "Continue."

    How can I change the email address on my Submittable account?

    You can change the email address associated with your Submittable account at any time by following these steps:

    1. Click on the colored circle with your initials at the top right of the page.
    2. Select Settings.
    3. On the left side of the page, under User Profile select Update Profile Info
    4. Scroll down until you see the text box for your email address.
    5. You may also add or change your physical mailing address in the Profile Settings area by using the boxes provided for this information.
    6. When finished, scroll down to the bottom of the page and click Update Your Profile. This will save your account information.

    I have a technical question about Submittable, what should I do?

    Contact Submittable's customer support helpline 10 a.m. to 6 p.m. Monday through Friday. 
    The phone number is: (855) 467-8264  ext. 2.

    Source: Submittable

    For more help, please visit the Submittable Help page.