The Detroit Public Schools Community District Homework Hotline is available for all students. It is there to support your student's achievements and offers a direct path to get the help they need. Students and families can call in for help with all assigned homework.
The Homework Hotline is open during the academic year:
Monday – Thursday, from 5 p.m. – 8 p.m.
It is closed during school breaks and holidays.
The District operates a Mental Health Hotline that provides online counseling to students and parents and is staffed by DPSCD social workers trained in addressing trauma, grief, and resource determination. Referrals for additional services may also be provided, if interested. In addition to online counseling, students and families will be able to receive referrals for additional services. This hotline may be reached by calling 1-833-466-3978 during the academic year from Monday to Thursday, 5:00 p.m. – 8:00 p.m. Note: The Hotline will not operate on days when schools are closed.
If you are looking for mental health options outside of this time or when school is on a break, The Detroit Wayne Integrated Health Network (DWIHN) also has several resources, including a 24-hour helpline which can be reached at 1-800-241-4949. Please follow the link provided for more information.
You can also search for a Mental Health Partner, by visiting the DPSCD Community Partner Map. Click on "Program Tags" and click to activate the "Mental Health" filter at the top of the screen. You can then pick a listed Mental Health Partner from the list in the left column.
Live Support - Live remote technical support staff are ready to help if there are issues with your student's computer settings or installed software, such as Microsoft Teams. They are available to students Monday - Friday from 9 a.m. to 4:30 p.m. Visit techsupport.detroitk12.org for remote assistance.
Loaner Laptops - If your student needs support with a school device, please contact our Customer Care team at (313) 240-4377. They are available Monday - Friday from 7 a.m. until 5 p.m.
Learning Apps - If your student is having trouble with learning apps like i-Ready, CPM, or LearnZillion, ask your teacher to email email@example.com for assistance.
Students have a right to be free from bullying and harassment of any kind. Cyberbullying is against the law and can result in serious consequences. If a student notices that they or someone in their school is experiencing bullying, please reach out to someone trusted at school - the principal, teacher, or school counselor. Bullying can also be reported through OK2Say, the District's school safety and bullying hotline.
Did you know students have civil rights protection at school? This includes the right to attend school free from discrimination and harassment based on race, color, national origin, sex, sexual orientation, gender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category.
The Office of Homeless and Foster Care’s goal is to identify and support homeless youth so each student can successfully participate in the learning environment. Each student identified as homeless is eligible to receive access to District resources. These supports are put in place and are essential for students to excel academically and socially. Visit this page for more information.
Are you a family who doesn’t have anywhere to go for the night?
Is your family staying with friends or relatives, on the street or someplace that is not suitable for living?
If you answered yes to any of these questions, the Office of Homeless and Foster Care (OHFC) is here to help. Parent(s) or guardians, call 313-748-6383.
If your family needs to get into a shelter immediately, a parent or guardian can call CAM at (313) 305-0311 Monday, Tuesday, Thursday & Friday 9 am - 6 pm and Wednesdays 11 am - 6 pm.