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Student Support Services
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Student Support
DPSCD is providing resources to support students’ academic and social-emotional growth throughout the 2020-21 school year. Read more below and check out our Parent Training and Events page for upcoming training sessions to further support families.
Online Learning Help Hotline
The Online Learning Help Hotline provides parents an opportunity to have District staff troubleshoot their login, access and navigation issues within Clever, Teams and Schoology. The Hotline will be offered during the academic year on Monday – Friday, from 8:30 a.m. – 4:30 p.m. 1-833-466-3978
Homework Hotline
The Detroit Public Schools Community District Homework Hotline is a free resource available for all DPSCD students that encourages outstanding achievement by giving students an additional platform to ask for help and emphasize problem-solving skills. Students and families can call in for help with Literacy and/or Math homework. The Homework Hotline will be offered during the academic year on Monday – Thursday, from 5:00 p.m. – 8:00 p.m.
Mental Health Hotline
The Mental Health Hotline is staffed by School Social Workers, trained in addressing trauma, grief, and resource determination. School Social Workers will be available to provide online counseling to students and parents. In addition to online counseling, students and families will be able to receive referrals for additional services. This hotline may be reached as an option from the Homework Hotline by calling 1-833-466-3978 during operating hours.
English Language Learner Support
Read about the academic offerings, communication tools, and translation supports available to English Language Learner students.